Privacy policy
Applies to Kaydee TV on TV (LG, Samsung, Android TV), the mobile app and the website www.kaydeetv.com. Last updated 14 November 2026.
Who we are
Kaydee TV is published by Virelo AB, Sweden. Privacy questions: support@kaydeetv.com.
In short
- Kaydee TV is a player. We provide no channels, movies or series. We sell a subscription to the app itself: 3 USD a month per device after a 7-day free trial.
- You don't need an account with us. There are no ads, no tracking and no statistics about what you watch.
- Your playlists and login details are stored only on your own device.
Data stored on your device
The playlist address or server, username and password, profile name, favourites, recently watched, playback positions, language, parental PIN and a search index of title names. Everything is stored locally in the app on your TV or phone and is not sent to us. Remove it by deleting the playlist in the app, clearing the history or uninstalling the app.
Device licence and free trial
The first time the app starts, it creates an anonymous device key – a one-way hash of the device's hardware ID that cannot be turned back into that ID – and a short device ID (for example ABCD-EFGH) that is shown in the app. The device key, device ID, platform (for example LG or Android) and the time the trial started are stored with Google Firebase (Firestore, EU). We use them only to run the free trial and to know whether the device has an active subscription. No name, e-mail or viewing data is linked to them.
Payments
Subscriptions are paid on www.kaydeetv.com/activate through Stripe. Stripe collects the payment details you enter (such as card, e-mail and country) and processes them under its own privacy policy; we never see your card number. From Stripe we store the subscription status, the end of the paid period and Stripe's customer and subscription references, linked to the device key. We keep this for as long as the subscription is active and as required by accounting law.
Contact with your IPTV provider
The app loads channels, movies, series, images and the TV guide directly from the provider you added yourself. We are not part of that traffic and cannot see it. The provider handles that data under its own terms.
Sending a playlist between phone and TV
When you use "Add with phone", the QR code or "Share to phone", the playlist details are stored encrypted and temporarily with Google Firebase, linked to the code shown on screen. They are deleted as soon as the other device has fetched them, and otherwise automatically after 2 hours at most. Only someone with the code can fetch them.
Camera in the mobile app
The camera is only used to scan the QR code shown by the TV, and only when you tap Scan. The image is processed on the phone and is not stored or sent.
Website
The website uses no cookies for tracking or advertising. Our web host may briefly log technical data such as IP address for operation and security.
Children
The app is not specifically aimed at children. Adult content from the provider can be hidden and locked with a PIN in the settings.
Your rights
Under the GDPR you have the right to know what data we hold about you, to have it corrected or deleted, and to complain to the Swedish Authority for Privacy Protection (IMY). Since almost everything is stored only on your device, you can delete it yourself in the app. Contact us if you have questions.
Changes
We update this policy when the app changes. The date above shows the latest version.